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Testimonials

Calais Car Leasing

Just wanted to let you know what a great trip we’ve made through Europe. But most importantly how seamless the organisation was by you. I called Calais as instructed prior to collection, and spoke with Stanislas, who’s use of English was very helpful for me. He arranged to collected me from the ferry terminal. Delivered me to my car, and went through all the relevant items before sending me on my way. It couldn’t have gone more smoothly especially the fact, passport issues for my wife, meant I travelled ahead on my own to collect the car. Meeting Kate a few days later in Hamburg. The car performed perfectly, and was quite comfortable for the trip. SatNav a godsend! Drop off was equally as simple, calling Rome a few days prior. Again staff there made it easy with the use of English. Ten minutes later we were being transferred to the airport. Again, all too easy. I’m so pleased to say that the entire trip went without a drama.

Tim, Katie and Phoebe

Milan Car Leasing

I must say that on the whole our experience with the lease car was excellent, and I thank you for establishing a seamless process which meant we got the car we expected, and as expected. This is in contrast with our experience with Avis for a hire car in Sicily. The process before we left for europe was painless, and left us confident that we would have a trouble free time on arrival. This however was not the case. Once we arrived at the depot, the process was comfortable, with minimal fuss as most of the paperwork was completed through you prior to leaving Australia. The car we received as lease vehicle was just as specified, if anything maybe upgraded, as the model had some features like a sunroof and upgraded seats which were not expected. The handover process was simple and fuss free, and we had the representative set up the electronics in a way that we could operate without technical glitches, as I am unfamiliar with some of the newer technology. Choosing an automatic vehicle was certainly a benefit, as driving on the wrong side of the road was enough challenge without having to fuss over gearing as well. Overall the car was a lovely choice, easy to drive, with great handling and comfortable interior. We did manage to return the vehicle undamaged despite the best efforts of Italian drivers who thought my driving was too slow. The return process was much better handled, as we had to simply drop the vehicle off, have it checked over, which took all of 5 minutes, sign a form then we were taken to the train to catch our ride to Munich. Nothing could be more simple. Overall our experience with leasing was positive, and if we had not experienced the frustrating wait at Rome, we would say that we had the perfect experience. I am pleased that we chose to lease the Peugeot 208, and could confidently recommend others consider a similar choice. Thanks for your assistance. 

Richard Knight

Toulouse Airport Car Hire

Our experience using Udrive to rent a Renault Clio for 36 days was faultless. The website was user-friendly, which is certainly not the case with all of the leasing sites. I compared the prices and terms of 6 sites, and Udrive came out on top. They responded immediately to my queries both before and during the lease. Wonderful service. We will absolutely be using Udrive again when we return to Europe later this year. As for the Renault, it too was superb. Contacting the pickup and dropoff centres was easy, finding the centres went smoothly, the service at both was pleasant and speedy, and the car was wonderful. Big kudos to the young man who sent us on our way. Great customer service.

D. Cochrane

Spain Car Leasing

Just a short note of your Excellent service which was very much appreciated.Very professional, quick, clear, whiteout any hassles. Thanks again and good luck in the future for your business. 

H. Degenhardt

Italian Car Leasing

Hi Michael, I found everything so easy dealing with you. You were always prompt with your response to my questions and everything went smoothly when we actually picked up and dropped the car off. I would highly recommend you to others and intend to use you again when I do another trip to Europe. 

J Pont

Marseille Car Leasing

I'm happy to report that our experience with UDrive was extremely positive from the day we inquired to the day we dropped off the car in Marseille. The pick-up was smooth, the car in immaculate condition, introduction and induction was brief but thorough. The car performed faultlessly and drop-off was smooth. Particular praise for the lady at the Marseille drop-off (Sorry, forget her name) who was particularly friendly and helpful in dropping us off at departures. All in all a good, trouble-free experience - we will do again. 

Mark W.

Rome Italy Car Leasing

Once again we had wonderful service from the ordering of the vehicle to pick up and return. The upgrade was much appreciated. The whole process was very easy. Would absolutely recommend UDrive. Michael 

Michael S.

Peugeot Milan Car Leasing

Everything went well and according to plan.  Pick up easy. Drop off easy.  Instructions were all clear. Car traveled well! 

Ken

Citroen Nice Car Leasing

In short the experience was first class. The booking arrangements were conducted in a very helpful and professional fashion.The pick up was very straightforward. We changed the drop off location and again the team assisting   with this were extremely helpful. The car itself was great and picking up a brand new vehicle to the specification I requested worked brilliantly.Overall this was an excellent service and experience  and one I will definitely be repeating.Thank you to the collective Europass Team.

Paul Featherstone

Renault Car Leasing in Barcelona

We absolutely loved this car service. It was easy to pick up and fabulous that it was brand new. The drop off was also easy and the whole experience was great. We would definitely do this again if travelling to Europe.

J. Cornwall